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 New Security Measure at Pokerstars preventing cashouts.

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LeeRain



Number of posts : 59
Registration date : 2010-09-11

PostSubject: New Security Measure at Pokerstars preventing cashouts.   Wed Dec 01, 2010 1:43 am

New Security Measure at Pokerstars preventing cashouts from Transfers.

Quote :
Hello XXXXXX,

Greetings from PokerStars.

Your cashout request has been rejected as these funds originate from a
transfer that you received from another player. If a player transfers funds
to your account it is expected that these funds are used to play poker with.
We ask that you please continue to play with the funds before making your
cashout request.

Alternatively, you are more than welcome to return the funds back to
'YYYYYYYYYYY' who may then send the funds to you via alternative services
outside of PokerStars.

If I can be of further assistance, please feel free to contact us.

Regards,

Christian J.
PokerStars Security Team

More information about Security is available online at: http://www.pokerstars.com/poker/room/support/security-faq/
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lunamoonfang



Number of posts : 17
Registration date : 2010-11-29

PostSubject: Re: New Security Measure at Pokerstars preventing cashouts.   Wed Dec 01, 2010 5:37 am

Alternatively, you are more than welcome to return the funds back to
'YYYYYYYYYYY' who may then send the funds to you via alternative services
outside of PokerStars.
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